Sponsored Families for Members

As a benefit to employees, Enterprise organizations can offer sponsorships for free Families organizations. Sponsored families organizations allow users to securely share personal credentials with up to five family members or friends, encouraging good security habits at home as well as at work.

This article pertains to Families sponsorships for employees who are currently a member of the Bitwarden organization, however organizations may also opt to allow sponsorships for non-members.

Sponsored Families organizations for members:

• Require members to have or create a Bitwarden account separate from their work account, ensuring separation of personal and professional credentials.

• Include all premium Bitwarden features for all six users, including advanced two-step login methods, encrypted file attachments, emergency access, and more.

• Can be turned off by organizations that don't wish to offer it using a policy.

The remainder of the instructions on this page will help members redeem their Families sponsorships.

To redeem the Families sponsorship offered to your by your organization:

1. Log in to the Bitwarden web app with the account through which you're offered a sponsorship. In other words, log in with your work account.

2. From the navigation, select Settings → Free Bitwarden Families:

   

3. On this screen:

   • If you're offered sponsorships through multiple organizations, select Which Free Families offer to redeem.

   • Enter the personal email that you'll use for your Families organization account.

     tip

     If you have a personal account separate from your work account, use that account's email address. Otherwise, you'll create a new account later in this process.

     In either case, your personal account must be in the same region as the organization offering the sponsorship. If you already have a Families organization in the correct region, you can apply the sponsorship to that subscription. Reach out to an administrator if you're not sure which region you need to use.

   • Once you've entered the required information, select Redeem.

4. Check your personal email inbox. When you get an email inviting you to activate your free Families subscription, select Accept Offer:

   

5. Follow the prompts on-screen to log in with your personal Bitwarden account or create a new one.

6. Once logged in, you'll be directed to a screen where you can redeem your sponsorship for a New Families organization or apply the sponsorship to an Existing Families organization:

   • New Families organization
   • Existing Families organization

   Select New Families organization from the dropdown:

   

   Fill in the following information:

   • An Organization name

   • A Billing email

   • Whether you want to add Additional storage (GB). Your sponsorship covers 1 GB free.

   • Payment information

   You won't have to make any payments for the Families organization as long as you are an active member of the sponsoring organization, unless you add Additional storage. When you are done filling in your information, select Submit.

   Select the organization from the dropdown and select Accept Offer:

   

   When you accept the offer, your old subscription will be replaced by the Enterprise sponsorship. You won't have to make any payments for the Families organization, unless you add Additional storage, for as long as you are an active member of the sponsoring organization.

   note

   If you are on the 2019 Families plan, you can still redeem a sponsorship but your organization will not automatically include all features released after 2020. To upgrade your current plan, navigate to the Subscriptions → Billing page and select Upgrade plan.