Enterprise Adoption Checklist

☐ Send Bitwarden monthly/quarterly newsletters with tips, reminders, and updates

☐ Use email, intranet, or collaboration platforms

☐ Plan regular communication about Bitwarden and password security

☐ Conduct periodic awareness campaigns on password security best practices via email, posters, intranet, or videos

☐ Highlight risks of password reuse and weak passwords

☐ Encourage C-suite leaders to promote use of Bitwarden to their direct reports or in larger-audience newsletters

☐ Conduct Bitwarden-led training for all users

☐ Schedule in-person/virtual sessions with Bitwarden training team

☐ Different sessions across roles and departments

☐ Leverage Bitwarden training materials and FAQs with solutions

☐ Host user guides and training materials on internal knowledge base or shared repositories

☐ Offer ongoing support channels for users (support email, chat, or office hours)

☐ Ensure clear access for questions/assistance

☐ Identify and empower Bitwarden champions within teams or departments

☐ Provide these individuals with extra training and resources

☐ Encourage sharing experiences and helping colleagues

☐ Design user adoption incentives and success metrics

☐ Highlight success stories and benefits for all users

☐ Share examples of improved security and workflows

☐ Track the number of active Bitwarden users in the organization

☐ Use admin console to monitor active user logins

☐ Track over time to assess adoption strategies

☐ Monitor and track feedback on key features (autofill, password saving, password sharing)

☐ Check indicators of usage such as stored credentials in organization vaults

☐ Conduct periodic user experience surveys

☐ Identify roadblocks and suggestions for improvement

☐ Monitor support requests for recurring issues (eg. vault confusion, extension issues)

☐ Identify common challenges users face during onboarding and usage

☐ Leverage Bitwarden training materials and FAQs

☐ Emphasize Bitwarden in improving organizational security posture

☐ Explain how Bitwarden reduces breach risks, aids compliance, and promotes safe practices

☐ Position as key security strategy component

☐ Highlight value beyond password management (Bitwarden Send, storing sensitive information such as credit cards, identities, notes, and more)

☐ Quantify Bitwarden security gains

☐ Use testimonials from early adoptors